![]() ![]() To rename the files as you import them, choose an option from the Rename Files menu. See the device manufacturer's documentation for connecting your camera to a computer.After selecting the USB transfer mode, choose Refresh from the Get Photos From drop-down in the Photo Downloader window, .If you can't locate this setting, refer to the device manufacturer's documentation for your device. Go to your device Settings > USB Settings > Mode. If you don't see the USB For alert, you can manually change the mode in your device.When connecting an Android mobile device to a Mac or Windows machine, if you see a USB For alert on your device, unlock your device and choose any one of the available USB connection modes - MTP, PTP, USB mass transfer. ![]() ![]() ![]() In the Photo Downloader window, choose Refresh from the Get Photos From drop-down. When connecting an Apple mobile device to a Windows machine, if you see an Allow this device to access photos and videos alert, unlock your device and tap Allow.When connecting an Apple mobile device to a Mac machine, if you see a Trust this Computer alert, unlock your device and tap Trust.Make sure that your device is turned on and you are using a supported USB cable.If the Get Photos From drop-down in the Photo Downloader window doesn't list your connected device or displays ' No Valid Files Found' message after selecting your device, read the following instructions for the type of device that you want to connect: ![]()
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